OUR SERVICES

From Assessment to a System You Own

We work across the full lifecycle: figuring out where AI can save your team hours, designing and building the system, and handing you full ownership when we're done.

01 · OUR CORE OFFERING

Development-as-a-Service

We design and build custom software that solves a specific business problem, then hand you full ownership when it ships.

You get a working system in production, running in your environment, that your team owns outright.

WHAT YOU GET

Built in your tenant

Deployed on your infrastructure, inside your environment, under your security controls.

Fully owned, no licensing

The code, the documentation, and everything else we build belong to you. There are no licensing costs to Progentic.

Custom-developed for you

Every solution is built for your business, drawing on the knowledge, skills, and expertise we have gained across hundreds of custom solutions.

Built to extend

We start with one problem and solve it, but we always build an extensible framework that can be scaled quickly across your organization and applied to other issues.

How We Build

STEP 1

Start Small, High-Impact

Pick one workflow that matters.

STEP 2

Design With Constraints

Autonomy, bounded by rules your business can trust.

STEP 3

Deploy With Oversight

Nothing ships without visibility and a human override.

STEP 4

Measure Everything

If we can't measure it, we can't tell you it's working.

STEP 5

Expand After Trust

We earn the right to take on more, one result at a time.

ENGAGEMENT MODELS

Project-Based Ongoing Retainer Embedded Team

02 · SYSTEM DESIGN SERVICES

Before We Build, We Architect

We map the workflow, the decision boundaries, the guardrails, and the escalation paths, so the system does what your business expects and stops where it should.

Workflow map

How work moves today, where time is lost, and where automation fits.

Decision boundaries

Which calls the system makes on its own and which stay with people.

Guardrails

The rules and limits the system operates within.

Escalation paths

How exceptions reach the right person, and how fast.

03 & 04 · ADVISORY

Know Where You Stand. Know How to Run It.

03

AI Readiness Assessments

An honest evaluation of where your data, tooling, and processes stand today, and what it would take to put AI into production.

Data: what you have, where it lives, and how usable it is

Tooling: the systems AI would need to connect to

Processes: which workflows are worth automating first

04

Training & Education

Workshops and guidance so your team understands appropriate AI use, realistic use cases, and how to operate what we build together.

Appropriate AI use for your team and industry

Realistic use cases, grounded in your workflows

Hands-on operation of the systems we deliver

FREQUENTLY ASKED QUESTIONS+−

Who owns the software Progentic AI builds?

You do. The code, the documentation, and everything else we build belong to you. There are no licensing costs to Progentic.

Where is the system deployed?

In your tenant, on your infrastructure, inside your environment and under your security controls.

How can we engage Progentic AI?

Engagements are project-based, an ongoing retainer, or an embedded team.

Where does a build start?

With one workflow that matters. We ship it into production with oversight, measure the result, and expand only after trust is earned.

What does an AI readiness assessment cover?

An honest evaluation of your data, tooling, and processes: what you have, the systems AI would need to connect to, and which workflows are worth automating first.

Do you train our team?

Yes. Workshops and guidance cover appropriate AI use for your team and industry, realistic use cases grounded in your workflows, and hands-on operation of the systems we deliver.

LET'S TALK

Not Sure Which Service Fits?

Start with a conversation. We'll tell you where AI can save real hours, and where it can't.